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The Laundry Wizard laundromat in Vancouver Washington

Laundry Questions Ā· Vancouver, Washington

Frequently Asked Questions

Find answers about The Laundry Wizard, self-service machines, Wash & Fold, Pickup & Delivery, Dry Cleaning, Commercial Laundry and visiting our Vancouver laundromat.

Open Daily 8 AM–10 PM Last wash at 9 PM
Self-Service Laundroworks Card Used to start machines
Largest Washer 135 lb Mega-size capacity
Pickup & Delivery Within 48 Hours Standard return

Questions Before Laundry Day?

Quick Answers About The Laundry Wizard.

Use the categories below to find information about our Vancouver laundromat and laundry services. You can also search by words such as pricing, machines, pickup, turnaround, dry cleaning or commercial laundry.

Frequently Asked Questions

Everything You Need to Know About Laundry at The Laundry Wizard

Browse frequently asked questions about self-service laundry, Wash & Fold, Pickup & Delivery, Dry Cleaning, Commercial Laundry and our Vancouver location.

Laundromat Questions

Hours, machines, payment, Ozone and in-store amenities.

What hours is The Laundry Wizard open?

The Laundry Wizard is open daily from 8 AM to 10 PM. Last wash is at 9 PM.

Are you a coin laundry or a card store?

The Laundry Wizard uses a Laundroworks card system. Load value onto your laundry card and use the card to start the washers and dryers.

How can I load my Laundroworks card?

You can load value onto your Laundroworks card using cash, a credit card or Apple Pay. Apple Pay is used to load the laundry card; the Laundroworks card is then used at the machines.

How do I know which machine to use?

The laundromat has different washer sizes for different load sizes. If you are unsure which machine fits your laundry or need help using the equipment, ask an attendant in the store.

Do you have large washing machines?

Yes. Washer capacities include 20 lb, 45 lb, 60 lb, 80 lb and 135 lb machines. The two 135 lb washers are available for very large loads.

What size dryers do you have?

The Laundry Wizard has 50 lb dryers for self-service laundry.

Do your washing machines use Ozone?

Yes. The Laundry Wizard uses an Ozone laundry system with its washing machines as part of the wash process. The system is integrated into the laundry setup.

What amenities are available while I wait?

The Laundry Wizard offers free Wi-Fi, Atmosphere TV, snacks and drinks, and laundry supplies available for purchase.

Wash & Fold Questions

Drop-off, pricing, turnaround and service options.

When can I drop off Wash & Fold laundry?

Wash & Fold laundry can be dropped off during The Laundry Wizard's operating hours, 8 AM to 10 PM daily.

Is there a Wash & Fold minimum?

Yes. The Wash & Fold minimum is $25.

How much does Wash & Fold cost?

Apprentice Wash is $1.75 per pound and Wizard Wash is $2.25 per pound. A $25 minimum applies.

What is the difference between Apprentice Wash and Wizard Wash?

Apprentice Wash is the basic option: your laundry is washed together in one load using premium detergent, dried and folded, and socks are paired. Wizard Wash includes sorting whites and colors, checking and spot-treating stains, premium laundry products, washing, drying and folding, with hang-drying available.

What is the standard Wash & Fold turnaround time?

Standard Wash & Fold turnaround is 24 hours.

Is same-day Wash & Fold available?

Qualifying Wash & Fold orders dropped off by noon may be available same day for an additional charge.

What laundry products do you use for Wash & Fold?

The Laundry Wizard uses premium laundry products for Wash & Fold orders. Additional detergent, booster, softener and dryer-sheet options are also available.

Can I choose the wash temperature?

Yes. Cold water has no additional charge. Warm water is an additional $0.50 per order and hot water is an additional $1 per order.

Pickup & Delivery Questions

Pricing, scheduling, return times and recurring service.

How much is recurring Pickup & Delivery?

Recurring Pickup & Delivery is $2.25 per pound for Apprentice Wash and $2.75 per pound for Wizard Wash.

How much is one-time or as-needed Pickup & Delivery?

As-needed Pickup & Delivery is $2.50 per pound for Apprentice Wash and $3.00 per pound for Wizard Wash.

Is there a minimum or fuel surcharge for Pickup & Delivery?

Yes. Pickup & Delivery has a 25 lb minimum and a $2.50 fuel surcharge.

What days do you pick up laundry?

Scheduled pickup days are Monday, Wednesday and Friday.

Do I have to be home for pickup or delivery?

No. If you will not be home, provide the secure location where the laundry will be left so the driver knows where to find it.

What is the Pickup & Delivery turnaround time?

Standard Pickup & Delivery orders are returned within 48 hours unless rush service is requested.

Do you fold or hang my Pickup & Delivery order?

Laundry is neatly folded. Up to five requested items can be hung at no additional charge. Additional hangers are $0.10 each.

Do I have to sign up for recurring service?

No. You can choose one-time or as-needed Pickup & Delivery. Recurring weekly or biweekly service is also available if you want laundry pickup on a regular schedule.

How do I schedule a laundry pickup?

Create or sign in to your online account and select your pickup and delivery dates.

Schedule Pickup ↗

Dry Cleaning Questions

Minimums, drop-off and combining dry cleaning with laundry.

Does The Laundry Wizard offer Dry Cleaning?

Yes. The Laundry Wizard coordinates dry-cleaning orders through a partnered dry cleaner near Vancouver.

Is there a Dry Cleaning minimum?

Yes. Dry Cleaning has a $45 minimum.

Can I send Dry Cleaning with my regular laundry?

Yes. Dry Cleaning can be combined with regular laundry as long as the order requirements are met. Keep the Dry Cleaning and regular laundry in separate bags.

Can I schedule pickup for Dry Cleaning only?

Yes. Dry-clean-only garments can be scheduled for Pickup & Delivery when the $45 minimum is met.

Where can I see Dry Cleaning prices?

Our Dry Cleaning service page lists pricing for common garments including ties, shirts, pants, sweaters, jackets, suits, coats and dresses.

View Dry Cleaning Service ↗

Commercial Laundry Questions

Business laundry, accounts, quoting and recurring service.

What types of commercial laundry do you handle?

The Laundry Wizard offers commercial laundry options for businesses including vacation rentals, linen laundry, towel laundry, healthcare-related laundry and campground laundry needs.

Who should request a Commercial Account?

Commercial Accounts are intended for businesses with larger-volume orders and ongoing delivery needs.

What can a Commercial Account include?

A commercial arrangement can include volume pricing, weekly billing cycles and extended delivery schedules based on the business's laundry needs.

What if my business only has occasional laundry?

Smaller businesses with weekly or infrequent laundry can use a Standard Account. Standard Accounts use the same rates as residential service and do not require a commercial contract.

How much does Commercial Laundry cost?

Commercial pricing depends on factors such as laundry volume, the type of items being processed and how often service is needed. Request a bid so The Laundry Wizard can review your needs.

How do I request a Commercial Laundry quote?

Use the commercial Request Bid form and provide information about your business, laundry types, approximate volume and expected service frequency.

Request a Commercial Bid ↗

Location & Contact Questions

Where to find us and how to get help.

Where is The Laundry Wizard located?

The Laundry Wizard is located at 102 W Fourth Plain Blvd, Vancouver, WA 98660.

Get Directions ↗

What is The Laundry Wizard's phone number?

Call The Laundry Wizard at 360-677-3653 .

What is your email address?
What services does The Laundry Wizard offer?

The Laundry Wizard offers Self-Service Laundry, Wash & Fold, Pickup & Delivery, Dry Cleaning and Commercial Laundry services.

What if my question is not answered here?

Contact The Laundry Wizard and tell us what you need help with.

Contact Us ↗

Still have a question? Contact The Laundry Wizard or schedule a laundry pickup online.

Need More Help?

Ask The Laundry Wizard. We're Here to Help.

Contact us with questions about self-service laundry, Wash & Fold, Pickup & Delivery, Dry Cleaning or Commercial Laundry.

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